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Foredrag 2008
User satisfaction and measuring user perceived quality
( 11.05.2008 )
>Hovedfunn | Hele publikasjonen
(
1.1MB)
1.1MB)
Bjertnæs Ø .
Foredrag 2008.
Presentation held at the Institute of Health Management and Health Economics (HELED), Oslo. Spring course 2008 on evaluation of the quality of services delivered by the health care sector.
IN ENGLISH
User satisfaction and measuring user perceived quality
KONTAKTPERSON
